If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
We accept returns on all unopened/unused products. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. You are responsible for paying your return postage and any other duties or fees associated with the return process.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. These products include but are not limited to: customized facial mask, customized facial toners, and customized facial serums.
Additional non-returnable items:
Lip care products
Final sale items
To complete your return, we require a receipt or proof of purchase. If you send us return products after the 14 day period you will lose your products and cost of goods.